Terms, Cancellation & Refund Policies

Where to Find Policies

Full Terms of Service, cancellation policy, and refund policy are published on the platform's Terms and Refund Policy pages, linked from the site footer.

Setting Your Own Cancellation Policy

Hosts and operators can configure their own cancellation policy per property or service within the bounds of the platform-wide terms.

Refund Disputes

A refund dispute is handled per the policy in effect at the time of booking — check the reservation's confirmation date, not today's date.