Flys Ground Support Manager — Supplier & Performance

Provider Types

• Ground Handling: Ramp, pushback, de-icing, passenger handling
• Fuel Suppliers: Jet fuel, AVGAS, sustainable aviation fuel (SAF)
• Catering: In-flight meal preparation and delivery
• Aircraft Detailing: Exterior and interior cleaning

AI Performance Ranking

Each provider is ranked by the AI Supplier Performance agent:

• On-time delivery rate
• Response time to service requests
• Incident/complaint rate
• Score: A (excellent) to D (poor)

Local Regulations

Ground handling is regulated at the airport level. Each airport may have its own concession requirements, safety certifications, and operating procedures that differ by country and jurisdiction.