Flys Ground Support Manager — Ground Operations

Ramp Services

Coordinate fueling, pushback, de-icing, and ramp services per flight. Track provider performance, response times, and SLA compliance. Each airport may have different local regulations.

Catering Logistics

In-flight catering orders per flight. Coordinate with providers for timely delivery. Track dietary requirements per manifest. HACCP certification for food safety.

Passenger Handling

Check-in, boarding, baggage handling, lounge services. Special assistance requests (wheelchair, unaccompanied minor, VIP) per passenger manifest.

Ground Staff Scheduling

Schedule ramp agents, loaders, and customer service agents per flight schedule. Optimize headcount per turnaround time.