Last updated: 2026-07-30
Subscription Gating & Data Retention
1. Billing Grace Period (7 Days)
If a subscription payment fails or is overdue, the account enters a 7-day grace period. During this time, access to the application remains fully active, but a prominent warning banner is displayed at the top of the interface.
2. Account Suspension & Billing Lock (30 Days)
If payment is not regularized within the 7-day grace period, the account is Suspended.
- The user is locked out of all operational dashboard areas and redirected to the Billing page ('/dashboard/settings/payments').
- Data Safety: During this suspension, all your database records, configurations, and history are safely preserved and secure. No data is lost.
3. Data Purge Policy
After 30 days of continuous suspension without payment restoration, the workspace is flagged for final de-provisioning, and data is permanently purged.
4. Test Phase Activation
During the beta/testing phase (when no real payment processor is active), you can simulate plan checkout on the Hub's billing page by entering the canonical test password: Abkusesucesso$42vitoria